Papagayo Sportfishing - Policies


BOOKING POLICY:

Some boats reservations require a 50% deposit others $100 or $200 would be enough.
Reservations must be secured by a credit card or thru PayPal deposit.
Balance payment for the fishing charter is collected on the day of the fishing trip in cash.
Cash is always the preferred method of payment. Credit card merchants in Costa Rica are expensive and all credit card transactions are taxed.
If you must pay for the entire fishing charter by credit card, we require this charge to your credit card to be made before the day of the charter. Usually, the boat captain does not have access to the credit card machine at the dock.

** 5% transaction fee and 7% taxes are charged on credit card transactions for balance payments only and not for deposit.

CANCELLATION POLICY:

Cancellation Fees will apply. 30 days or more until reservation - 100% refund of deposit. No shows or cancellation within 7 days of reservation will lose their full deposit.
If the fishing trip is cancelled by the Captain due to bad weather, we will try to re-book your fishing trip for a better day if the customer's schedule allows, otherwise we will cheerfully refund your deposit.
When you reserve a fishing trip, we do not book anyone else for that day. No shows leave the captain and deckhand standing at the fully set up boat wondering where is their charter.

GENERAL POLICY:

Time: Be on the charter dock 15 minutes prior to departure time.
Rates: Rates are subject to change and do not include customary tip for the crew (15%-20%).
Safety: The safety and enjoyment of our passengers and crew is extremely important. It will be the sole decision of the vessel Captain in assessing equipment, water and weather conditions as to actual departure. If a cancellation must be made under the above circumstances, it will be the client's choice for a refund of deposit or rescheduling.
Medical Concerns: Please inform us of any medical problems or special requirements at the time of booking.
Alcohol: Beer is allowed but being obnoxious and drunk is not. Always drink responsibly.